A little clarity before you go

Your questions.
Answered.

From choosing a route to meeting your driver, find the details that help you plan with confidence.

01Choosing your trip

Can you arrange a trip anywhere in Morocco?

Yes. We arrange private trips to cities and destinations across Morocco. Tell us your starting city, where you want to go and how many days you have. Our team will confirm a practical route and the arrangements available.

What is the difference between a day trip and a Morocco tour?

A day trip is an outing for one day. A multi-day tour includes a route over several days and overnight stops. Check the starting and finishing cities on each tour: some routes finish in a different city.

Should I choose Zagora or Merzouga?

Our published two-day desert tour visits Zagora and returns to Marrakech. The three-day Merzouga tours connect Marrakech and Fes in either direction. Choose the route that fits your time and onward travel.

Can I change a published itinerary?

Tell us which places you would like to add, remove or spend longer in. We will discuss what fits your dates and send a proposal for your private trip.

I have travelled with you before. How do I plan another trip?

Send us a WhatsApp message with your name, the trip you enjoyed before and your new dates or ideas. You do not need to create an account.

02Quotes & booking

What should I send to get a quote?

Send your travel dates, number of adults and children, starting and finishing cities, and the trip or places you have in mind. Include children's ages, accommodation preferences and any special requests.

How much does a private trip cost?

We provide a personal quote for your arrangements. Dates, group size, route and accommodation can affect the price. Ask for the total in your preferred currency and a clear list of what it covers.

Are meals, hotels, guides and entrance fees included?

Inclusions depend on your proposal. Before confirming, check the accommodation for each night, meals, transport, guides, entrance fees and activities. Ask us to clarify anything that is not listed.

Does sending an enquiry confirm my booking?

No. Sending an enquiry starts a conversation and does not take payment. The team will confirm availability, the agreed arrangements and the steps needed to complete your booking.

How do payment, changes and cancellation work?

Ask the team for the payment schedule and the change and cancellation terms for your specific trip before confirming. Keep the written proposal and confirmation so you can refer to the agreed details.

03Pickup & transfers

Can you arrange airport and city-to-city transfers?

Yes. You can request an airport pickup or drop-off, or a private transfer between cities in Morocco. Share the pickup and destination addresses, date, passenger count and luggage details.

What flight information do you need?

For an airport pickup, send the airport, flight number, arrival date and scheduled arrival time, plus your destination and passenger count. Confirm the meeting point with the team before travelling.

Can you collect me from my hotel or riad?

Share your accommodation name and address so we can confirm the pickup point and time. If a vehicle cannot reach the entrance, ask the team to agree a nearby meeting point.

What if my flight or arrival time changes?

Message the team as soon as you know, with your updated flight or arrival details. The team will confirm any changes to the pickup arrangements.

Can I bring large luggage or request a child seat?

Tell us how many bags you have and whether you are bringing large items. For a child seat, share the child's age and requirements when enquiring so availability and the suitable vehicle can be confirmed.

04Comfort & your experience

Are these trips suitable for children or older travellers?

Tell us your group's ages, preferred pace and any mobility needs. We can discuss walking, driving time and the proposed activities before you choose a trip.

Can you accommodate dietary or accessibility needs?

Share any dietary, accessibility or other requirements before booking. The team will check what can be arranged with the accommodation and activity providers and confirm the details with you.

What should I bring?

Ask for advice for your route and travel dates. Tell the team if you are doing a mountain trek, staying in the desert or taking part in an activity so they can explain the equipment and clothing needed.

How do I know if the Toubkal trek is right for me?

The Toubkal trek is a mountain walking trip, rather than a sightseeing drive. Discuss the walking involved, your experience, the equipment and the conditions with the team before booking.

Can I request a particular language or a slower pace?

Yes, tell us your preferred language and pace when requesting your quote. The team will confirm availability and discuss how to adapt the proposed arrangements.